So I Got A Magic Jack

magic jack phone adapter

Times are tough so everyone is looking for a way to save money. I am no different. We have had very inexpensive internet phone service for years through Voicpulse. The price was great at $15/mo, and the service was outstanding, but I would rather pay $20 per year than $15 per month.

My sister had a friend who owned a Magic Jack but never used it so she asked her if we could borrow it. We picked it up one evening and brought it home. I am the tech savvy one in the family, but before I even got a chance to install it my wife had plugged it in and had it working within minutes. I was pretty impressed.

We’ve been using it for a few weeks now and I have to say the call quality is perfect. I don’t really care for the software that comes with it but I am going to remedy that. The software pops up a window every time you use the phone or when someone calls. I have found a way to suppress that, but what’s even better is I have found a way to get the sip credentials from the software so I can input those into my Pap2 phone adapter and use that. This will allow me to not always have the computer on (It’s always on anyway.) and still be able to use the phone, but it will also allow me to do some custom things that will fix a few things that bug me about the Magic Jack. For example, you can’t do 7 digit dialing with the Magic Jack (with their software). So every time you call someone in your area code you still have to dial the area code too.

One thing that concerns me is the company’s business plan. Is this company gonna rake in all the money it can by selling cheap phone service and when it stops making a profit decide to file for bankruptcy? I hope not but they have been around for a few years, so maybe they will do something to build customer confidence in that area.

All in all I am really pleased with the service and that’s why I am recommending it to anyone looking to save some money. This product can be a 100% replacement for your home phone service.

Update: I got my sip credentials using a program called Magic Jack Utilities. I then entered those sip credentials into my PAP2-NA (same thing as a Vonage Phone Adapter). I had to reset my PAP2-NA to factory defaults, but after that it registered and worked fine. I setup a custom dialing plan so that I don’t have to enter my area code for local calls anymore. It sounds great, and works great too. Reply to this post if you have any questions.

Update #2: You will also need to give your PAP2 phone adapter an IP address (take it off DHCP). After that you need to forward ports 5060-5070 in your router to the IP address you gave your Pap2.

Update #3: Magic Jack made some changes which disabled the use of an ATA/Pap2 and I was out of service for a month. Well, I had to use the USB Dongle for a month. However I recently found a workaround that someone posted up and I am able to use my Pap2 again. Read the comments for instructions.

Posted on February 19, 2009
Filed Under Phone Stuff | Leave a comment

Comments

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124 Responses to “So I Got A Magic Jack”

  1. Trai Davenport on May 14th, 2009 12:18 am

    @shey

    Mine is as follows:

    Proxy: proxy1.nashville.talk4free.com:5070 (you have to add the :5070). I guess you could use your proxy IP too. Just make sure you add the :5070 at the end.

    Display Name: My area code and phone number (no dashes or spaces). I think this is used for caller ID.

    User ID: That will be your SIPCallerID/ProxyUserName.

    Password: That will be your ProxyUserPassword.

    AuthID: You don’t need to enter this.

    That should be all you have to do. Let me know if I can help further.

  2. shey on May 14th, 2009 11:43 pm

    it’s working now. thank you for instruction.

  3. shey on May 14th, 2009 11:45 pm

    trai, have you tried using the setup to multiple locations and run it at the same time?

  4. Trai Davenport on May 16th, 2009 1:55 pm

    @shey

    No I haven’t tried it. I don’t really need that functionality, but I do know that it will work as I described it above (using a PBX and multiple pap2’s/adapters). Setting up a PBX is not for the novice though, although 3CX is pretty easy.

  5. DCC on May 17th, 2009 12:14 am

    Can I setup my Magicjack SIP on Cisco IP phone such as 7940 or 7960 instead of Linksys PAP2T adapter?

  6. Trai Davenport on May 17th, 2009 12:20 am

    @DCC

    The Magic Jack USB dongle is just a SIP phone adapter itself, so I don’t see why it wouldn’t work on any SIP phone adapter. The only adapters I have ever used are the Linksys one’s so that’s all I can give any advice on.

  7. William on May 17th, 2009 3:06 pm

    Hi,I got my PAP2 Unlocked and got it working with MJ Sip info but my only problem is It will only call out using a 1 before all calls. I tried various differences following your post to the other guy but I don’t know what I am doing wrong. Please tell me what I have to add/remove to do this. My area Code is 215 all calls have to be 1215. Thanks

  8. William on May 17th, 2009 4:47 pm

    Also, after my phone sits for a little while and I try to call it it doesn’t ring it goes straight to voicemail. Please let me know what I am doing wrong. Thanks

  9. Trai Davenport on May 18th, 2009 11:36 pm

    (< :1215>[2-9]xxxxxxS0|*xx|<911:12151112222>S0|1[2-9]xx[2-9]xxxxxx|<411:18004664411>S0|1900xxxxxxx!)

    Use the dial plan above. After <911:1215 replace 1112222 with your local police department or whatever number you would like 911 to call.

    Regarding the phone not receiving calls it sounds to me like you need to forward ports 5060-5070 in your router to your phone adapters ip address. Your phone is finding it's way out, but Magic Jack can't find your phone behind your router. Port forwarding should do the trick.

  10. shey on May 19th, 2009 9:10 pm

    trai, thank you for all infos. since you mention about pbx, do you know any links where i can get the step by step setup?

  11. Trai Davenport on May 20th, 2009 12:53 am

    Well, it’s not a “How To” about how to set up an asterisk server, but it shows how to use your MJ credentials with Asterisk.

    Link

  12. Adam on May 20th, 2009 12:08 pm

    My PAP2T NA is behind a D-Link Dir 625 NAT Router. I have MJ set up on line 2 and another higher end SIP line on Line 1. MJ configured and passed through right away, but had trouble with inbound calls on Line 1.
    I was able to solve the problem by creating a Virtual Server on my router and having port 5060 always point to my PAP2T’s address on my Network (This would be 5070 for MJ) Just a tip.
    Also, for those having probs w the MJ Utility, go to Update Configuration, expand MJ Service Mode, make sure that Path 1 (for windows XP) is pointing to C:\Documents and Settings\All Users\Application Data or change AllUsers to correct name/path on your computer. Look at Path 2 also. Should solve the issue and get your SIP info

  13. William on May 20th, 2009 12:53 pm

    Thanks The Calling Plan Worked but I tried to do the Port Forwarding in my router to no avail. I still get the same problem. I am using a Netgear WNR834v2 and I tried the port forwarding. I am going to buy another router and see if that makes a difference

  14. Trai Davenport on May 23rd, 2009 1:14 am

    @Adam
    Thanks for the information.

    @Will
    Your router should have a DMZ (Demilitarized Zone). You should be able to put your PAP2’s IP in there and it should work. I would double check your port forwarding setup and PAP2 setup though. It should work fine.

  15. Charles on May 23rd, 2009 8:13 am

    Trai Davenport,

    I would just like to thank you again for all of these posting. Even after I had specified the port for the proxy in the advanced settings it did not work until I went back in basic mode and added :5070 to the proxy server setting and it worked like a charm.

  16. Lana on May 23rd, 2009 5:47 pm

    Hi Trai, Thanks for all your advice it really helped me set everything up. One question: I changed the dial plan as you suggested and it allowed me to not have to dial 1 + area code but it wouldn’t let me dial any other area code. Did you get that same problem? Thanks!

  17. Mike on May 23rd, 2009 10:27 pm

    Hi Trai,

    Thanks for detailed instructions. I had a Linksys SPA2102-R from Sunrocket days. I unlocked it using the live CD, and followed your instructions. I set a static IP (192.168.2.20). It initially worked. But now I can not access it on the IP address. Any ideas?

    Thanks

  18. Trai Davenport on May 25th, 2009 3:15 am

    @Charles
    Thanks, glad the information helped you, and adding :5070 to the end of the proxy server is crucial to get things working.

    @Lana
    You are welcome. That dial plan works perfect for me even on other area codes. I think you have to dial 1 + Area Code + The Number with that dial plan. Try adding 1 to the other area codes you call and see if that works. I am not a whiz at dial plans. I understand them a little, but that was just a cut and paste from another site with a few of my own modifications. What I am saying is that there might be another dial plan that you could use that doesn’t require dialing a 1 on non local area codes.

    @Mike
    I used to have a Sipura (first adapter I used actually) before Linksys bought them out. I would suggest downloading a PDF manual for your adapter and resetting it through phone prompts. You can actually change the IP using your phone hooked to the Sipura. Hope that helps.

  19. San on May 28th, 2009 6:26 pm

    Thanks Trai for starting this woderful thread, i was able to configure MagicJack for SPA2102 device. Few tips i learnt while configuring SPA2102:

    1) Follow the steps provided above by Trai.
    2) Under Line1, Advanced View, Below Proxy Input, Make sure you disable Outbound Proxy setting.
    “Use Outbound Proxy: NO”

    You should only be using Proxy setting, outbound proxy must be disabled. I had it enabled and was struggling for 2 hrs and finally figured it out.

    Good Luck Everyone.

  20. cosanovas on May 28th, 2009 7:42 pm

    i cannt use magicjack utilities
    every time i am triying to ruin
    say magic jack no connected or a pop up windows so i donnot knowq how run the program please some body can help my thanks cosanovas@yahoo.com

  21. BeaA on May 30th, 2009 12:10 pm

    trai or anyone,
    has anyone knows if voipcheap supports inbound and oubound calls for free?

    also aside from using magic, can you recommend a good voip for the same price as magic jack?

  22. Carlos on June 10th, 2009 7:29 am

    I used magicjack in a PAP2-NA for more than 3 months with no problems, but yesterday it stopped working. I found the magicjack password changed then I started the setup process again but I couldn’t use the PAP2 anymore. I tried with another PAP2-NA but I had the same result. The only way to use the phone is with the original MagicJack USB device attached to my laptop. Any advice?

  23. Jay on June 10th, 2009 12:08 pm

    Same problem here. They seem to have changed something. It stopped working on June 9th. I also noticed that their software has been “upgraded”. Please post a solution if you have one.

  24. Minh on June 10th, 2009 1:55 pm

    Hi Trai and All,
    I have used MJ on PAP2 for couple months and it worked fine for me. Recently MJ had changed the pwd on my SIP. I am able to retrieve the new password but my PAP2 is not able to connect to the server anymore. Have anyone facing the same issue?
    Thanks for any tips.
    Minh

  25. James on June 10th, 2009 3:13 pm

    I changed my password too and I’m still in the same boat. Any help would be great
    Thanks!

  26. Jared on June 10th, 2009 5:05 pm

    Hi Trai,

    I have used the above suggestions and instructions to set up my PAP2T-NA with my magic jack information and I can make and receive calls.

    I still have to use a 1+area code for each number dialed, even those in my area code. The dial plan entry is as follows: ([2-9]xxxxxxS0|*xx|S0|1[2-9]xx[2-9]xxxxxx|S0|1900xxxxxxx!)

    Any advice as to changes which would allow me to just use a 7 digit phone number entry, i.e. making calls without always having to use 1+area code?

    Thanks in advance,

    Jared

  27. Jared on June 10th, 2009 5:06 pm

    That last post should have read the dial plan as:

    ([2-9]xxxxxxS0|*xx|S0|1[2-9]xx[2-9]xxxxxx|S0|1900xxxxxxx!)

  28. Jared on June 10th, 2009 5:08 pm

    Odd…it cut and pastes correctly, but then posts in an altered form. Let me try this manually:

    :1734>[2-9]xxxxxxS0|*xx|S0|1[2-9]xx[2-9 xxxxxx|S0|1900xxxxxxx!

  29. Trai Davenport on June 10th, 2009 10:02 pm

    Guys and gals my PAP2 stopped working today too with Magic Jack. I am gonna take a look at it and see if there is a fix. I’ll get back to you.

    @Jared
    I will take a look at your dial plan later. My dial plan from above should work for you. You will still have to dial 1 + Area Code + Phone Number on calls out of your area code though.

  30. Trai Davenport on June 10th, 2009 10:33 pm

    It says it can’t connect to login server. Doesn’t say anything about login failed, so I assume it can’t find the login server. Maybe magic jack has switched this up or hidden it in the software update. Not sure. Someone smarter than me is gonna have to “chime in”.

  31. el gato on June 10th, 2009 11:12 pm

    Same problem here. They seem to have changed something. It stopped working ????? *_*

  32. Trai Davenport on June 11th, 2009 1:17 am

    I used a program called Wireshark (used to be called Ethereal) to capture the sip packets sent when my MJ USB thing was registering. I know there’s some useful information there but I haven’t figured it out yet. I’ll post back if I find anything. Post here if anyone else has any news.

  33. DCC on June 11th, 2009 2:58 am

    My magicjack stopped working on 6/8 and 6/9. I chat with at least 4 Magicjack online agents but none of them solved the problem. This morning I put my USB magicjack to my computer and it suddendly worked. I retrieved the new password and my PAP2 is back to work again without problem.

  34. Minh on June 11th, 2009 3:31 am

    Hi DCC,
    Have you made any changes to the PAP2 configuration? Can you share your PAP2 LINE1/LINE2 setup with us.

    Thanks,
    Minh

  35. Trai Davenport on June 11th, 2009 3:59 am

    @DCC
    I did the same thing. I ran Magic Jack utilities again and got my new password, but my PAP2 is not registering. Looking at the SIP Packets I noticed that the Magic Jack USB thing is passing the user agent (MagicJack/1.80.484a (SJ Labs)) to the server when registering. I tried adding that as the User Agent under my sip settings but still no go. I would be interested in your working setup as well.

  36. Trai Davenport on June 11th, 2009 4:43 am

    Follow this thread. I haven’t found a fix yet, but I bet when it shows up it will be posted there.

    http://www.magicjacksupport.com/pap2-up-for-months-but-now-wont-connect-t6451.html

  37. DCC on June 11th, 2009 10:15 am

    I have 4 magic jack numbers and there is only one had problems which was purchased mid last year. The rest of 3 magicjacks were acquired in last month and they were functioning during 6/8 and 6/9.

    For the PAP2 setup, I only udpated the new password and I did not make any change for other settings.

    I’ll go to office to see if it is still working today though.

  38. el gato on June 12th, 2009 10:50 pm

    (it will return with skype) (it will buy a mini PC for MJck) perhaps this it is “the end ”
    ———————————————–

    save much much!!
    thanks magic jack…

  39. Sam on June 14th, 2009 12:50 am

    How can I block the caller Id permanently, like instead of dialing *67 every time, can I block my caller id for good?

    Do i need to modify the call plan .. Can someone please help. Thanks

  40. Sam on June 23rd, 2009 3:58 pm

    bump …

  41. BeaA on June 24th, 2009 8:31 am

    Any news on getting mj credentials?

  42. Trai Davenport on July 12th, 2009 10:41 pm

    Found these two fixes.

    1. Still requires your computer to be on but you can use your ATA/PAP2 and have much better call quality.
    http://www.magicjacksupport.com/ata-start-working-with-following-setting-t6897.html

    2. You will need a DD-WRT capable router (which I do) and need to be somewhat tech savvy, but this option does not require your computer to be on.
    http://www.magicjacksupport.com/ddwrt-version-of-mjmd5-t6913.html

    I will do another post and link to it here when I get around to trying either of these two fixes. If you have tried either one post back here and let us know how it went.

  43. Trai Davenport on July 14th, 2009 12:15 am

    Got it working again on my PAP2!!!!!!!!!!!!!!!

    I started to follow the setup in #1 above and install it on a spare computer we have running most of the time, but we sometimes put it to sleep.

    One the other hand, my router is always running, so I opted for #2 above. It was very easy and I am “back in business” again.

  44. DaveM on July 14th, 2009 12:27 am

    To DCC:
    I was able to make a CP7940 Work with MJ using az1324’s proxy program. Let me know if you need the SIPXXXXXX.cnf file.

  45. BeaA on July 14th, 2009 1:00 am

    trai, i didn’t use the instructions on the links but when i was playing with my pap2t settings, i started getting dial tone by setting Register Expire: 0

    however, i get a busy signals when i tried making calls and when i call my number it goes directly to my vm.

    any thougnts on this one?

    has anyone tried this settings?

  46. Jim on July 14th, 2009 12:56 pm

    I have a D-Link WiFi Phone DPH-541. Has any one came up with the way to configure this phone for MagicJack. I have tried about everything with no luck.

  47. Trai Davenport on July 14th, 2009 9:31 pm

    @Jim
    All you are doing by setting the registration time to 0 is tricking the phone into thinking it’s registered. In reality at 0 the phone never has a chance to register at all.

    @BeaA
    I have never heard of that phone. Is it sip capable?

  48. Trai Davenport on July 14th, 2009 9:39 pm

    Here’s another fix that doesn’t require your computer to be running or have your USB dongle plugged in.

    http://www.magicjacksupport.com/atas-working-again-using-sipsorcery-com-t7026.html

    It works by setting up an account at http://sipsorcery.com and then registering your ata/pap2 with your sipsorcery credentials. You will need to setup Magic Jack as a provider at sipsorcery with your login credentials. That’s it in a nutshell, but check the link above for more accurate instructions and help.

  49. Jim on July 15th, 2009 10:30 am

    @BeaA
    Yes the D-Link DPH-541 is a SIP capable voip phone. I use it all the time when I am out of the US to make free calls any where in the world. I use VOIP.COM with it and their system cannot tell where I am calling from. I will try the 0 time to see if it works. I believe however with the new imbeded protection MagicJack may be using, it will not work. Thanks for the input.

  50. Jim on July 15th, 2009 1:33 pm

    After many searches I found out how to make my D-Link DPH-541 Wi-Fi VOIP phone work with Magicjack. as of today 07/15/2009 it is working without a dongle over my wireless router.

    The trick to integrate magicjack sip with the dph-541 phone is to put the Authentication ID in the telephone number field. The actual Authentication ID field can be left empty. More like the following:

    SIP Account Name: whatever_u_want
    Phone Number: EXXXXXXXXXX01 (=Authentication ID)
    Authentication ID: can leave empty
    Authentication Password: ********************
    SIP Domain: talk4free.com
    Proxy Address=proxy01.yourcity.talk4free.com, Port=5070
    Outbound Address: can leave empty
    Local Port: 5070
    Register Timer(sec): 180
    Codec: Auto
    Pkt Time(ms): Default
    OutofBand DTMF: On

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